FAQ's - Your Questions and Answers
- FREQUENTLY ASKED QUESTIONS
- This section is to allow you to find the quickest answer to the most popular questions our customer service team receives. If you still can not find an answer to your question, please contact us at info4@crocoknives.com
- Online Ordering
- Q.Can I purchase your knives directly ?
- A. If your local dealer does not have a particular model or is not able to help you, use our Where To Buy on this site to search for other dealers in your area. If for some reason you are still unable to find a dealer who has what you want, we would be happy to sell you the product (which includes shipping charges) Via our website with Paypal .
- Q. If I place an order today, when will it be delivered?
- A. Orders typically take up to 24 hours to process into our system, please then allow approximately 3 days for processing to shipping, and in some RARE cases, up to 6 days to become available. Once your order has left the factory as a shipment, an order tracking email will be sent with a tracking number. After shipping it takes upto 72 hours for delivery worldwide through DHL courier.
- Q. What form of payment does your website accept?
- A. You can order conveniently on this website with Paypal .
- Q.WHERE CAN I GET INFORMATION ON BECOMING A DEALER?
- A.Please email info4@crocoknives.com
- Q.HOW DO I CARE and MAINTAIN FOR MY CROCO KNIFE Damascus and D2 high carbon steel?
- A.Keep the metal oiled Coating the blade in Vaseline or a light oil (such as WD 40 or olive oil) will keep the moisture from staining the blade and avoid long-term storage of Damascus & CARBON blades in leather sheaths because the leather can hold moisture against the metal, causing rust